Cancellation & Refund Policy

1. General Principles

Our services are primarily digital in nature and include consulting, analysis, reporting, academic support and training/workshop activities. Therefore, refund processes are determined with reference to the Turkish Consumer Protection Law and the Distance Contracts Regulation.

2. Cases Where the Right of Withdrawal May Be Limited

The Buyer's right of withdrawal may be limited in particular when:

• Services that have been fully performed with the Buyer's explicit request and consent before the expiry of the withdrawal period,
• Digital content instantly delivered and consumed by the Buyer,
• Services tailored to the Buyer's specific needs, customized for a particular project or work.